Hilton Myrtle Beach Resort

Very good

Trip was very nice. Staff was very pleasant and helpful, Parking was very nice, and the facility was very clean. Only issue we had was a clogged toilet that took 2 phone calls to get the problem resolved. Breakfast was included in the purchase of our room. I did not care for the whole voucher system.

My second stay there. First one was a girls trip and it was amazing but now i went back with my family and small children and it was perfect! Easy access to beach nice and clear area, wet whistle for fast drink and food while at the pool with fast service! We love the pool with the sand pool and different depths of water, nice entertainment at the front pool facing the ocean, also have free shuttle service to the Embassy suite for the water park just need to scan bar code to request a ride. Parking can get expensive at 20$ a day ( until 11am ). Will be back!

Exceptional

It was a nice location was quiet and decent we mostly spent time on the beach then the pools. What I didn’t like was how the rooms were small but it’s good for a good weekend stay, overpriced food to be honest.

Na Na

I had a nice view

Our room was delayed for a “quality check” after cleaning, yet it was still dirty. There was popcorn and dirt by the window, and the trash was not emptied on arrival or after housekeeping the next day. The bathroom was dirty under the sink, with hair underneath and behind the door. I purposely left an item on the carpet; after housekeeping made the beds, it was still there, confirming the room had not been vacuumed. Breakfast was almost $100 for four people and was extremely disappointing: very poor selection and quality, old/reheated-tasting pastries, only a couple flavored yogurts, and peeled boiled eggs left out for everyone to touch, which was unhygienic. The breakfast area was dirty and service was terrible. Amenities were also poorly maintained this year, with dirt and animals/insects around them. Overall, the stay was okay, but cleanliness, maintenance, food quality, and service have declined every year. For the price, this is unacceptable. I hope management takes these problems seriously and restores the standards we experienced in previous years.

Everything! Nothing!

Pleasant

We were expecting it to be a lot nicer. It wasn’t terrible, but it wasn’t what we expected for a Hilton hotel. Very disappointing. I think the only thing we liked was how close the walk to the beach was from the hotel. Literally just steps from the hotel so that was nice. The location wasn’t bad but they advertise a lot of amenities that you have to go to the other properties for. The ice machine was broken on several floors. Elevators extremely slow. Only clean area was the main lobby. The housekeeper that cleaned our room did an amazing job but when we first arrived it wasnt the cleanest. The view was disappointing too. Bathroom in our room was ran down. Mold painted over on the ceilings.

We enjoyed the location of the hotel being near plenty of restaurants and shops and the convenient access to the beach, pool, bar and lazy river. Rooms were clean and staff were friendly and helpful.

Staff was amazing!

Pleasant

Exceptional

Passable

Superb

I didn't like the fact that while occupying room 427 in the Hilton Resort Myrtle Beach property, a huge cockroach appeared walking down the desk while my food sat out while I washed my hands to prepare myself to eat my dinner. I called for maintenance to come to witness the dead cockroach which i terminated. I felt uncomfortable a witnessing the huge cockroach and the fact that my Aic Conditioner had a loud humming sound that was very noticeable. Maintenance looked at my A.C unit and told me it couldn't be fixed and that it wasn't supposed to sound like that. And asked if id prefer to change room? And i told him as long as it was equal to with same room and view that i paid for. 12am maintenance comes back with a keyboard to room 509 with 2 bed and no view. Over sees the roof over lobby and back of another building . I paid for 2 beds with a balcony and ocean pool side view which i didn't receive till my last day. I checked in 8/13/26 and didnt get the correct room until 8/14/26 that evening. And management act if they had no clue of what I was going threw . When it was noted from the very 1st room change. And I got my room changed 3 time on a wedding trip that last 2 days and 3. nights. 100% Unacceptable!!!!

Better / more elevators. All else was amazing

Very nice hotel.