Extended Stay America Select Suites Jackson North

The night manager was amazing and made check in extremely easy for us, even though we came in after hours. His service was definitely five stars, but the room needed much work. Our bed had a serious dip in the middle, which made it very uncomfortable to sleep in. We had to use a pillow underneath the mattress to level out the drunken in spot. There were no towels to use for the bathroom. The sink was not dirty, but very badly stained, and so was the carpet.

No limpian las habitaciones diariamente

Outstanding staff wonderful and safe place to be at

Air conditioning

Loved it

My shower didn’t work in my room

I was there 7 weeks room was never cleaned.

For your information that if you pay at the front you have to check in before 9pm. This is different with the other hotels.

Anna at the office was AWESOME! Super friendly and took good care of us. Also, Erma went out of her way to help us with a few things. We stay there a lot and everyone has been helpful. Rooms are clean, water is hot, and convenient location.

K

The outside of the building looks nice The inside of my room was dirty countertop in the bathroom was dirty bed didn’t have clean sheets and shower was dirty and didn’t have toilet paper.

Car was stolen

Floor was filthy. Shower not good.

Very helpful and outstanding customer service

Everything was great

The room wasn’t cleaned. There were dead insects as well as live insects. The face basin drain took about two hours after use to drain. We only received two single towels to share between the two of us that were staying in the room. There were no toiletries except for the toilet paper that was on the toilet paper holder. The microwave was rusty around the frame when you open the door. There were no utensils, plates or pots, no coffee maker. We needed to use the Dryer to dry two pieces of clothing and after 45 minutes of use the clothes were still wet after spending $3.25 to use it. The front desk closed at 9pm, about 5 minutes after we arrived, so we couldn’t request to change rooms. We left the room around 6:00am the next morning and wanted to re-enter the room to make a last minute check to ensure that we didn’t leave anything behind, but found that we were locked out although checkout was at 11:00am. On the website it stated that the pet fee was $25. However, when we got to the hotel the front desk employee stated that it $150 became they’re a private franchise. I regard that as false advertising.

I never got to stay there called the front desk no answer called everyone to get a refund or new date nobody helped booking.com nor extended stay center I am not a happy customer at all lost money without support from either party

Everything was ok , room was better than what I expected .

One of the worst place to stay this is my 6th year in USA and never saw such place to stay. PLEASE DON’T GO THERE ITS A TERRIBLE PLACE OLD RUSTY TOILET BLOCKED AND WASH BASIN IN SINK DRIPS FRIDGE STINKS MICROWAVE HAS DEAD INSECTS AND THERE ARE LOT OF DEAD INSECTS AND DRAINAGE SMELL AND ROOM SAYS NO SMOKING BUT THERE ARE CIGARETTES BUDS ALL OVER THE PLACE. please don’t book the hotel it is a nightmare

The area Everything was great