SpringHill Suites by Marriott Florence

Very good

Nice location near everything clean hotel There was no hot water at 730 am which was a bummer we let the water run for more then 10 mins seeing that we were on the 3rd floor and still nothing

One issue is that I'm short 4 ' 10 and old. So when the microwave is over my head and 7 feet up. I can't really use it . Next time think of us little people. Otherwise I have been using Marriott for over 30 years and it's my favorite.

The location there was hair on the bathroom floor Black mold around the edges of the sink in the bathroom

Clean, safe Breakfast could use improvement

Clean room- breakfast was great- staff very helpful

Very good

The hotel was very clean well kept breakfast was average

This hotel was around a lot of restaurants shopping areas, and overall a great location I will stay here again. N/A

The location was Great! Room was good Bathroom needed sse cleaning, refrigerator didnt work, and Breakfast was horrible

Pleasant

Exceptional

Every thing was great…only thing I didn’t liked was you had to pay for parking

I loved the free coffee and selection of items. Everything was filled and extremely clean. Staff promptly cleaned the areas. All were treated with kindness. I appreciated the ability to get coffe during the after hours.

Crystal at front desk was great TV service was out.

Great place to stay - close /walkable to stores and restaurants.

Very good

Convenience Breakfast

The breakfast was good. The customer service was amazing. The pool was not open most of the stay. The door was broken on one door and keys were not working.

However there were no tissues in the box, the floor in the toilet and bath area was dirty and worst of all I ran the shower water for 15 to 20 minutes and it never warmed up. I am not into cold showers. Very disapointed. Asked the clerk for an adjustment to the room price, said I had to ask Expedia as they are the third party. Not sure how to contact them, but will look.