Emerald Shores Resort

Love location and view.. good access to beach. Better selection for breakfast..

Location - on the beach and close to family we are visiting Staff - they were very friendly and helpful Beds were very comfortable and clean Pool was filthy (not just sand, but debris, marked up, and not very appealing. There were a lot of little “tricks” to know - hot water in shower was to the right , big left. The card reader did not work, but you get a key. No coffee maker in room- had to ask for one. Phone to lobby did not work. Needed help with TV guide and remote. I had to keep telling myself it’s a beach hotel, not a luxury resort.

Great place honestly, staff was amazing and helped us out with anything we needed. View of the beach was amazing.

Definitely well worth the money

We arrived very late, checked into our room. It was still dirty. Trash all in the room, beds still dirty used tissues all over the bathroom counter. So we asked for another room. The room had no hot water. The pool looked like it hadn't been cleaned in a week. Dirty pool towels in the water, chairs in the water. I asked when it would be cleaned i was told it was clean that night. No it wasn't. Rooms need to be cleaned and updated.

Horrible moldy smell covered by extremely excessive bleach use in the rooms. Mold on the walls, floor tile grout, and air conditioner. Beds that are worse than military cots. Towels that I'm certain were sandpaper in another life. "Breakfast" was absolutely deplorable. Staff did not seem concerned in the slightest. You WILL regret staying here. No "if", "and", or "buts".

Well like my money back. They say if they give me money back we never got in our room. The room was never clean. We couldn't get in. They said they would return our money

Good

Building smells of mold overwhelmingly upon entry. Elevator and rooms are supersaturated in bleach to cover mold smell. So much so that it caused respiratory issue. Checked in at midnight, checked out by 8 am because we couldn't take the smell anymore.

The only thing I didn’t like were the pillows. Next time I will bring my own.

There was nothing appealing about the place at all. Normally, I never write about these things because I dont like to give low scores. There was nothing about the hotel that was great. I was shown a room I thought I had paid for, but the pictures were deceptive. There was no kitchenette in the room; the dresser knobs were torn; and the shower had a slow leak, flooding the dresser, and the water never got hot. Had to request an iron and an ironing board, which was extremely light and was leaking water from the iron, causing my shirts to smear. Contacted the front desk to report these things; she said, "Oh!" I was like, just dont want to get charged since you have no idea or are interested in my concerns.

The location was wonderful for the price! N/A

The beach & the pool even thou tiki bar wasnt open. I didnt like that The tiki bar wasnt open

Exceptional

Dated property, clean and right in beach. Breakfast was very limited. We stayed one night passing through and area was great for food and fun. Price was great!

Exceptional

Poor

The hotel was fine. The bedroom area was fine, it had lvp floors which was better than nasty carpet. There were stains on the sheets which was gross. The bathroom really needs updating and it wasnt that clean. The sink still needed cleaning and the tub. The dishes/glasses werent clean either. The whole kitchenette needs updating too. Theres a tiki bar right by pool but wasnt open. Dont really understand why its there if its not in use. They could make so much money off of that and it could probably help towards renovations to the hotel. The staff was really nice though. For the price, it was fine. Did have a view on the beach.

The hotel was a good deal for the price. Ocean front with a kitchen for less than $200. The pool was clean and well maintained, Unfortunately, the hot tub was not working during our stay and the staff kept pushing the issue. Overall, we enjoyed the stay!

Great place to stay, Staff is friendly and knowledgeable. Manager was awesome