Pittsburgh Airport Marriott

The restraunt staff was wonderful.

The bed in the room was very comfortable. 1.The shower drain is poorly designed, so the entire bathroom floor is wet after showering. 2.I booked a room on Booking.com, but the hotel charged me $50 more than the original price. We didn't use any paid services or facilities, and there was no damage to any items that needed compensation. I don't know why I was charged $50 more. I left a message for the hotel to inquire, but received no reply.

Everything was clean and well maintained

Front desk staff were terrible, disrespectful to my family. They are not cut out for customer service. Poor representation of several other Marriott’s I’ve stayed at. Nothing will be done tho and multiple other customers will still deal with the disrespect

The room was clean. Just basic necessities provided.

The mattress in our room was worn out, it had big dips in the middle.

Very good

Exceptional

Location was close to our activities Would be nice to have free coffee provided in the morning. Only Starbucks available or the buffet. There is a Dunkin Donuts within walking distance.

The hotel was beautiful. Staff was very friendly and check in was smooth. There was a huge visible stain on the mattress. There were some sort of cracker or cookie crumbs smashed into the couch cushions. And only 2 towels? Really?

The location was perfect for a concert nearby.i was unaware of any breakfast. I always think pools and restaurants/bar should be open later for people who attend events and get back to hotel later but aren't ready to retire to room.open to like 1:00 or 2:00 am would be good. Maybe a paper handout for quick reference for available services,breakfast?I didn't know about.

Exceptional

The breakfast was wonderful. The room was clean and we had a very pleasant stay.

Tidy room and quiet, cozy bed The lobby is very loud - super high ceilings - even when a handful of people are present.

N/a

Fantastic experience. Convenient during tunnel construction times. Thanks for being there in my time of need.

The room was very clean and comfortable, staff was helpful!

The staff were extremely friendly and helpful. The convenience store being open late and the bar selling food late was appreciated given my unexpected late arrival.

Very nice hotel. It’s a plus they take you to the airport and pick you up. Parking is free.

Maybe bring from the south is my issue but the staff weren't very friendly , property was not extremely well maintained however it wasn't a bad experience