Viceroy Chicago

Great place to stay rooms are on the smaller side but very clean. The concierge and staff are beyond helpful 10 out of 10.

We loved the location and the views. We loved the neighborhood. We loved the hotel pool and lobby area. The staff was great. The pillows weren't very comfortable. Our shower door leaked water and our tub drain wasn't working correctly. Not allowing access to the pool area after 5pm was a bummer.

Spacious rooms, comfortable beds. Rooftop bar with great views. Nice restaurant on the first floor. Great location. Pool is very small and there are very few loungers.

I have always enjoyed my stays at the Viceroy Hotel, and I have had many, what has been VERY disappointing is the upstairs club on the roof, While the food and drinks are spot on, the service can be very slow. The club says it’s open until 12 midnight, however, at 11 pm you will be asked to leave, with your drink, with the manager standing over you, very rude, and made to leave. I have addressed this with tbe front desk and have been told that that is not the policy but this continues to happen, clearly there is know correct communication happening, just the runaround. It’s very embarrassing to have guests come and then be thrown out of a hotel bar of the hotel you are staying at!

The best part about the hotel was its location. Very. Conveniently located - walking distance from magnificent mile, several restaurants and subway nearby. The beds could have been more comfortable, especially the pillows. I also wish the pool was open later.

Clean, friendly, spacious, location was nice Not much parking options so I used valet. I also didn’t like that I booked a king suite lake view and didn’t get a lake view. The buildings literally block the lake if you’re on the 6th floor. They should take the “lake view” option off if people will be out on the 6th floor or lower where you can’t even see the lake. When you go to the 9th floor for the pool the buildings also block the “lake view”

Location is awesome Lots to do around the area.

We were underwhelmed. $94 per night for parking. We waited 30 minutes for a bucket of ice (to chill a bottle of wine). If you don’t pay extra for a lake view, you’ll be looking over an active construction site. The lights in the bathroom were very dim. The rooftop pool was fine. If we had to do it over again, we would have picked a different hotel in the same general neighborhood.

Very good

Very much enjoyed my stay at the viceroy, room was very nice & clean on my arrival, staff was helpful, & very personable. Only things was the in person fees that I didn't expect but that business. Will be back.

Had a wonderful stay here with my daughters! The hotel was beautiful. The beds were super comfortable. The area very safe. Loved every minute of it!

Superb

Great location 5 star service!!Absolutely Amazing!!

The only thing I could complain about was the cups for in room Coffee were cute but too small.if that is as bad as it gets then ……

Hotel was in a great location and staff was great.

Great food and wonderful neighborhood

Exceptional

Very good

The staff was fabulous professional, polite and very helpful! Hotel was in the perfect location for us!

Perfect boutique hotel on a lively but still neighborhood vibe part of the Gold Coast. 1 minute walk to great restaurants. 5 min walk to Oak ST Beach and the lakefront. 7 min walk to Mag Mile. Also a wonderful rooftop pool, while not huge, is STILL very nice. Next to pool is an indoor/outdoor lounge with full bar and great views from the 18th floor. On the ground floor you have the attached Somerset restaurant with covered patio seating looking right onto State Street. And a great “chill” area also covered with couches and chairs for just people watching/ working etc. Great vibe. Highly recommend.