Hyatt Centric The Loop Chicago

Straightforward , hassle free Location was not ideal, hotel not very refined

They are connected to a restaurant and even give you two coupons for a free soft drink, house wine, or beer. We originally paid for a room at a higher floor, but it wasn't available so we were swapped to a similar room on a lower floor. Staff was caring and hands you and information slip with wifi and ice and amenities.

Poor

Front desk staff was friendly and accommodating. Room wasn’t that clean. There was a stain on the wall and food wrappers from a previous guest left on the nightstand.

Exceptional

Had a lovely time. Room was super clean and the fitness room had working machines and was also super clean. Their dining area had delicious items! Will be back

The hidden gem was the 3rd floor refreshments.

Best location

The distance it was from my destination We originally booked a king size room and it was not available so they upgraded us to a queen “suite” which was the same room with a smaller bed. The room made slot of noise. From the toilet to the air conditioning and what I am guessing was the drainage system. I could barely sleep because of the air conditioner noises

Great location, the staff was friendly, and I was able to check-in early. I also like they gave you drink vouchers

Exceptional

Clean and convenient The 63 dollar parking that didn’t guarantee a parking spot

Very clean and well appointed

Additionally, there was a horrible smell throughout the property upon our arrival that persisted for the entire duration of our stay. Unfortunately, these issues significantly impacted our experience. Based on this stay, I would not recommend this particular Hyatt location.

Great place to stay!

Entry smells horrible but rooms are clean

Clean room

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Valet was horrible. No one was ever there and it took forever for them to retrieve car.

Easy check in, clean, comfortable stay, convenient