Red Roof Inn Branson

All is good

It was a nice place to stay

Your average cheap hotel. Coffee machine in lobby is excellent.

Location I booked 2 rooms. Both rooms were horrible. We stayed on the 3rd floor. My kids room had cockroaches and bugs on the floor and wall, the blankets and sheets were stained up. My room sheets and blankets were stained, floor was dirty and sticky, it smelled like smoke. people had no respect and was loud on the floor. Stomping slamming doors, smoking, didn’t get to have a quiet night nor did we get any sleep. Every time we went outside there were people smoking weed. Very dissatisfied and will not ever stay there again and in my opinion. I do not recommend.

Waited over 30 minutes just to check in because the hostess was arguing with another customer and being very rude. When we finally got help she said she has to be that way sometimes because she works there 24 hours. Dropped our stuff off quickly in the room because we were late for an event. After returning to the room I saw the bathroom had hair on the floor, and the rest of the room didn't look like it had been cleaned very well or at all. Later that night we realized the room was infested with bed bugs.(I was woken up with bites around 3 AM I am allergic to them) There wasn't just one. I found several crawling on the bed and literally out of the pillowcase! I woke my husband up and we checked out early. I talked to management about the bed bug issue over the phone and they said they would contact me about it. I got an email the next day apologizing, but no refund or compensation for having to check out early.

No there was not anything wrong at all. Everything was good including the breakfast especially.

Cost was ok. Breakfast was ok. Location wasn't bad. The pool was closed due to maintenance. No notice online & has been closed since April per staff. My grandkids were very disappointed. Floor in room was dirty. Elevator didn't act quit right. Lady came to our room to see if we needed anything for the day. We told her towels. She said to collect what we have that was dirty & put on floor. She never came back. We had to ask front desk for towels. Check out advertised as 12:00 but we were told 11:00 (not a big deal though). The smell of marijuana when we first arrived in lobby.

The price Not clean, pool was down

It is a nice quiet place, in a great location for what we wanted. Unfortunately the pool was not open when we were there but it wasn't a huge deal.

The bed was very comfortable and the air conditioning worked well. It was also a great location for the purpose we had of staying. The facility as a whole was not clean. The carpet looked like it hadn't been vacuumed in a long time. Our room had stuff all over the floor, a used q-tip in the bathroom floor and hair in the shower drain.

Location/Quietness Pool was closed, seen alot of roaches

I will never stay there again, it was horrible

Great location, clean area. Staff were helpful. Best hotel I stayed in this long trip.

The beds were comfortable the rooms were clean and the GM was fantastic and deserves a vacation. Nothing

Nothing

Terrible hotel to stay. Rooms are poor and dirty, bed covers are full of yellow spots, Iron is broken, Iron table is broken too. Restroom door doesn’t close properly.

Getting out of the car there were cigarette butts all over the parking lot where the staff would go out and smoke and throw them down, The hotel immediately stunk like dog when you walk in. (I didn’t know it was a pet friendly hotel before booking) The elevator didn’t work properly, took you 10 tries just to get the door shut. They masked the smell of dog with cheap wall fragrances that gagged you bc it was too strong, the floors looked like they haven’t been swept or mopped since the place opened so glad I brought my house shoes. While laying in the hard queen sized mattress the light fixture cover above our bed FELL OUT OF THE LIGHT and hit me and my husband on the shoulder and nearly our face. I went down to the lobby to explain what happened and they proceeded to blow me off and gossip and make fun of the situation. When we left not one word was said to us, staff was very unfriendly and rude. I would NEVER recommend this hotel to anyone. It was nothing like the pictures or description on the listing.

All

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